Our commitments

The SMR approach, integrated into the 2019-2023 strategic plan ensemble#nouveaumonde, plus vite, plus loin ! (together#today’s world, faster, further!), is a vector of performance and sustainable solidity that is expressed in six human and mutualist commitments :

100%

of employees trained to adapt to change

50/50

Gender Equality in Leadership and Governance Positions

>90%

of the membership rate

+30%

in the financing of projects with a significant climate impact

-30%

Reduction in the Group's carbon footprint

-15%

reduction in the carbon footprint of the Customer portfolio¹

For Crédit Mutuel Alliance Fédérale, technological tools are a factor in improving the efficiency of advisers and not in reducing cost : it is technology that serves people and not the other way round.

Technological indicators

100%

Current apps available in digital format

>99.99%

In house IT processing