SMR Our commitments

Our commitments

Our commitments

The SMR approach, integrated into the 2019-2023 strategic plan ensemble#nouveaumonde, plus vite, plus loin ! (together#today’s world, faster, further!), is a vector of performance and sustainable solidity that is expressed in six human and mutualist commitments :


of employees trained to adapt to change


Gender Equality in Leadership and Governance Positions


of the membership rate


in the financing of projects with a significant climate impact


Reduction in the Group's carbon footprint


reduction in the carbon footprint of the Customer portfolio1

For Crédit Mutuel Alliance Fédérale, technological tools are a factor in improving the efficiency of advisers and not in reducing cost : it is technology that serves people and not the other way round.

Technological indicators


Current apps available in digital format


In house IT processing