The website meets the legal obligations. We respect the private life of the Internet users and we benefit from a license of use.

Publisher and hosting service provider of the BFCM website and applications

Publisher of BFCM website and applications

Banque Fédérative du Crédit Mutuel.
Société Anonyme (limited company) with share capital of 1 715 115 100 €.
Registered office: 4, rue Frédéric-Guillaume Raiffeisen 67000 Strasbourg.
Registered at the Strasbourg Trade and Companies Register (RCS) under number B 355 801 929.
EU VAT No. FR 48355801929.
Telephone: +33 3 88 37 73 97.

Director of publication

Director of publication: Sandrine Cao-Dac, Head of Investor Relations.

Hosting service provider

Société par Actions Simplifiée (simplified company by shares).
Registered office: 4, rue Frédéric-Guillaume Raiffeisen 67000 Strasbourg.
Registered at the Strasbourg Trade and Companies Register (RCS) under number B 312 730 674.
Telephone: +33 3 88 14 88 14.

This audiovisual communication service was registered with the Public Prosecutor’s Office of the Court of First Instance (Parquet du Tribunal de Grande Instance) of Strasbourg on February 8, 1999 under reference number L10 2547/99 and with the Conseil Supérieur de l'Audiovisuel on February 17, 1999. For the purposes of this document, the 15 Crédit Mutuel groups marketing Crédit Mutuel products are, without distinction, hereinafter referred to as « Crédit Mutuel ».


BFCM accepts no liability for the content of this website or the use made thereof.

The products and services described in these pages may not be construed as an offer for sale. Only the competent departments of BFCM, which are responsible for marketing, have the capacity to determine the possible availability of the services and products concerned and to set the conditions, including tariffs, currently in force which are applicable to them.

In addition, access to certain products and services may be restricted for contractual reasons. BFCM shall not be held liable in any way for any technical inaccuracies or typographical errors in the documents and related graphics published on this server, nor for any changes that may be periodically made to the information contained on this server.

Personal data protection

BFCM is committed to scrupulously respecting the trust you place in it with regard to the use of personal information that you may be led to communicate to it in the context of your navigation on its site or its applications. In accordance with the regulations in force, you have a right (in accordance with the legal basis of the processing) of access, rectification, objection, erasure, portability and restriction of processing of your personal data. You may exercise your rights by writing to the following address:

The Data Protection Officer
63 chemin Antoine Pardon
69814 Tassin CEDEX

You also have a right to make a complaint to the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 place de Fontenoy, TSA 80715 75334 Paris CEDEX 07.

Collection of personal data

Our server platform is not configured to collect personal information on visitors to the Banque Fédérative Crédit Mutuel website, apart from the following data: source of connections (access provider), IP address, type and version of browser used. Under no circumstances do we collect the e-mail address of visitors unless they deliberately provide it to us for the purpose of sending e-mails.

The purpose of the traffic data is to enable us to carry out internal analyses of the traffic on our information pages in order to improve the content.
This information is kept for a maximum of one year. Data relating to transactions are stored by name. On the other hand, data relating to the navigation of visitors are not. These are aggregated statistics allowing us to know the most and least popular pages, the preferred paths, the levels of activity per day of the week and per hour of the day, the main client or server errors.

You can subscribe to our newsletters by entering your e-mail on our website. You will then receive the newsletters for which you have subscribed. Your e-mail address may also be used for occasional mailings intended to present you with an offer or a new feature of the site. When collecting your e-mail and when sending our messages, we undertake to respect the regulations in force and in particular:

  • to collect your personal information in a fair manner by verifying your consent at the time of registration;
  • to offer you the possibility to unsubscribe via a link present on each of our messages;
  • to systematically mention the name of the issuer Crédit Mutuel.


This website is the property of BFCM. All the elements of this website, in particular and in a non-limitative way (registered trademarks, texts, graphics, logos, sounds, photos, animations), come under the national and international legislations relating to the right of the intellectual property. Thus, any reproduction, representation and redistribution, in whole or in part, for other purposes, on any medium whatsoever, present or future, are prohibited (except with the express prior authorization of the holders of the rights). Failure to comply with this prohibition is likely to constitute an act of infringement likely to engage the responsibility of any offender.

Usage license

By accessing this website or any of its elements, you accept a license granted by BFCM under the conditions defined below.

The information appearing on this website does not constitute in any way a commercial offer of services or products. The content of these pages is provided for information purposes only and does not engage the responsibility of BFCM. Any person wishing to obtain one of the products or services presented must contact the Investor Relations Department, BFCM, « Le Victorien », 6, avenue de Provence 75452 Paris Cedex 9 (Tel: (33 1) 45 96 96 96; Fax: (33 1) 45 96 79 19), in order to be informed of the financial and contractual conditions applicable, as well as their availability and accessibility. BFCM reserves the right to modify or correct the content of its site at any time and without notice.

Under this license, the following rights are exclusively granted: a right of private, personal and non-transferable use of the content of the website or of one of its elements, a right of reproduction for storage for the purpose of representation on a single screen and reproduction, in one copy, for backup copy or printing on paper. Any use of documents, of any nature whatsoever, from this website must mention the source.

Subject to the rights granted above, any representation and/or reproduction, even partial, of the content of this website and/or of any of its elements is expressly prohibited, in particular:

  • for commercial and/or distribution purposes, any use of any of the elements of the website in a networked computer environment, through the mechanism of links. In particular, the presentation of a page of this website in a frame that does not belong to BFCM (by the "framing" technique) and the insertion of an image belonging to BFCM in a page that does not belong to BFCM (by the « in line linking » technique) are prohibited.
  • the repeated and systematic extraction of protected or unprotected elements of the website causing any prejudice to BFCM. In particular, the elements protected by the Intellectual Property Code are concerned.

However, the BFCM authorizes any website or any other medium to cite this website or to set up a hypertext link to the address The authorization to set up a link is valid for any medium, with the exception of those disseminating information of a violent, defamatory, political, religious, pornographic or xenophobic nature, or which may offend the sensibilities of the majority of people. BFCM shall not be held liable for any hypertext links within the website to other websites and/or personal pages and, in general, to all existing resources on the Internet.

BFCM reserves the right to change these terms at any time.
BFCM reserves the right to change or correct the content of this site at any time without notice.
All rights not expressly granted herein are reserved by BFCM.

Banque Fédérative du Crédit Mutuel

4 rue Frédéric-Guillaume Raiffeisen
67000 Strasbourg

Financial Ratings

  • S&P A-1/A+ stable
  • Moody's P-1/Aa3 stable
  • Fitch Ratings F1+/AA- stable

Extra-financial Ratings

  • MSCI : AA
  • Sustainalytics : 19,7
  • ISS ESG : C
  • Moody's ESG : 64

Correspondant Banking

  • RCS 355 801 929-Strasbourg
  • Swift : CMCIFRPA XXX
  • Clearstream : 70323
  • ESES : Adhérent 181 et 381